Shipping policy

 

At Lylamor, we are thrilled to bring curated collection of beauty makeup skin care and fashion accessories to customers worldwide. We partner with trusted global suppliers to ensure you receive high-quality products directly at your doorstep. Please take a moment to review our shipping policy to understand our process and delivery timelines.

1. Order Processing Time:

All orders are processed and prepared for shipment within 1-2 business days (Monday - Friday). During peak seasons (like major holidays) or for high-demand products, processing times may extend slightly.

2. Estimated Delivery Times: 

While we strive to get your products to you as quickly as possible, most deliveries typically arrive Within 9-12 Days Including United States, Canada, United Kingdom and Australia.

Once your order has been processed and shipped you will receive confirmation with tracking number(s). 

Please be note that these are estimated delivery times. Unforeseen delays can occasionally occur due to factors outside our control, such as customs procedures, national holidays, extreme weather, or carrier disruptions. We appreciate your patience and understanding in such rare instances.

3. Shipping Costs:

Shipping costs are calculated at checkout based on your order total and destination. We occasionally offer promotions for free shipping, which will be clearly advertised on our website.

4. Shipment Confirmation & Order Tracking:

Once your order has shipped, you'll receive a Shipment Confirmation email containing your tracking number(s). Your tracking number will become active within 3-7 business days. You can use this number to track your order's journey directly on the carrier's website or through our [Order Tracking Page](link to your order tracking page).

5. Shipping Address Accuracy:

Please ensure your shipping address is entered correctly and completely at checkout. We are unable to redirect orders once they have been shipped. If an order is returned to us due to an incorrect or incomplete address, you may be responsible for re-shipping costs.

6. Lost or Damaged Packages:

If your order has not arrived within the maximum estimated timeframe, or if you receive a damaged item, please contact our Customer Support Team immediately a Contact@lylamor.com or through our Contact Page.  We will work diligently to resolve the issue, which may include assisting with claims, issuing replacements, or processing refunds as per our Return Policy.

By placing an order with Lylamor, you agree to the terms outlined in this Shipping Policy.